FAQ

What is the minimal period of stay?
You could stay at the flat even for a single evening. There is an opportunity for hiring a flat for a shorter stay (3-4 hours) within the working hours (9 a.m. – 6 p.m.).

How can I make a reservation?
You can make a reservation in 3 ways:
1. By filling in the reservation form. We will receive your request and reply you immediately;
2. By sending us an e-mail. In it, you could ask about everything you are interested in;
3. By phoning us. In this way you will contact us directly and reserve a flat immediately.
The reservation itself is made by paying an earnest amounting to 100% of the price of one night’s lodging. If you do not have the opportunity to pay an earnest, you have to confirm your reservation 4 days before your arrival.

Are there discounts for a prolonged period of time?
Upon hiring a flat for 7 days the discount is 10% of the total amount.

What time is the checking-in and checking-out?
Checking-in: 2:00 p.m. If the flat is not occupied and is clean, you could accommodate at the moment of your arrival.
Checking-out: Until 12:00 a.m. If there are no other guests waiting, you could stay until the time of your flight.

Is the night’s lodging paid for the whole flat or per person?
The price of BGN 70 is for the whole flat, irregardless of the number of the persons staying. The capacity of the flats is from 2 to 4 people. If necessary, an additional camp-bed can be stretched.

Are the flats located in a region suitable for children?
Our flats are located opposite a park where there is a playground. 300 m away from us there is a restaurant from the McDonalds chain, and 500 m away from us is located the MALL OF SOFIA in which there is a children’s spot, too.

Is breakfast included in the price and what kind of breakfast is it?
For the time being, the price does not include breakfast, but in future, we consider offering breakfast to our guests.

Are the expenditures (heating, water) included in the price?
All expenditures are included in the price. You do not owe anything additional.

How many floors does the building have and is there a lift?
The building has 6 floors. There is a lift.

Can I pay upon leaving?
We prefer you to pay upon your arrival. It is also possible to pay before it, by bank transfer.

What language do you speak?
We speak English, German, French, Russian and, of course, Bulgarian.

Is there household linen and towels in the flat or shall I bring some?
In all flats there is household linen and towels. At your request, we can give you additional towels.

Do the flats have balconies?
Some flats have balcony with a view of the park.

Is there television in the flats?
In each flat there is a TV set with many international channels (in more than 10 languages).

Is there air-conditioning in the flats?
There is air-conditioning in all our apartments

Is there a parking lot in front of the building?
You can park your automobile in front of the building. There is a guarded parking lot nearby, if you prefer to leave your automobile there. The price from 6 p.m. to 8 a.m. on the next day is BGN 4, afterwards it is BGN 2 per hour.

Where is the nearest station of the public transport?
Next to our building, there is a station of trolleybuses, buses and trams, http://www.bgstreets.com/, which go to the centre of Sofia: the National Palace of Culture, Sofia University, the railway station. 100 m away from the flats is the “Opalchenska” metro station. We have very convenient communications to all parts of Sofia.

Do you offer meeting and seeing off services?
Yes, we can meet you at the airport, station and the entries of Sofia and see you off when you leave. The price is EUR 15 per one automobile, up to 4 people. If you do not wish to avail yourself of this service, you can rely on us to order a taxi for you.

Is there a washing machine in the flats?
In the flats there is no washing machine so that there is more space for you. However, we provide this service. We can was, dry and iron your laundry and you can receive it on the same day. You will find a pricing list in the flat.

Do you provide any additional services?
Yes. Firstly, we can always provide you with information about what places of interest in Sofia you can see and which are the best and modern restaurants, bars and disco clubs. Also, if you wish to, we can do the shopping for you. If you demand some special drink or food, only send us an e-mail before you arrive and we will replenish the refrigerator.

Do you offer Internet?
We offer wireless Internet in all our apartments. If you do not have laptop you could rent one from us.

Is there any mini-bar in the apartments?
There is no mini-bar but you could buy alcoholic and non-alcoholic drinks, nuts and refreshments from our office.

Do you accept credit cards?
Yes, we do. We accept Visa, Visa electron, Master card.

If your question is not listed here, please ask and we will be happy to answer you (ognian_48@abv.bg)

You can be sure that we are ready to satisfy any reasonable requirement that you may have.